Therapist profile
Heather Pack
Practical counseling for life changes
Review online therapy options on BetterHelp.
- Client-centered care
- Skills-based tools
- 15 years experience
About Heather
Her background includes running addiction treatment centers and providing case management for people with schizophrenia, so she has experience across different care settings. That experience shaped a straightforward approach that balances skill-building with emotional support. She often uses client-centered methods that prioritize the person's goals and preferences.
Heather also uses techniques from cognitive behavioral therapy and dialectical behavior therapy to help with mood regulation, anxiety, and behavior patterns. She incorporates mindfulness and, when appropriate, hypnotherapy exercises to support focus and stress reduction. In sessions she breaks down tools into simple, usable steps people can try between appointments.
Outside of counseling she teaches dance and enjoys reading about resilience and recovery. Those interests inform her belief that growth can come from creative expression and steady practice. Heather says the resilience she sees in others inspires her work.
She practices in West Virginia and uses online counseling to reach people who have trouble with transportation or who prefer a remote option. If a reader wants to begin, Heather asks them to share what they hope to change so they can shape a clear plan together.
Approaches that translate to online care
Client-centered therapy focuses on the person's goals and priorities, giving space for their story and helping them set practical steps forward. This approach helps when someone needs a steady, supportive place to organize thoughts and try small changes. Cognitive behavioral therapy (CBT) looks at patterns of thought and behavior and teaches clear tools to reduce anxiety and depression. CBT is useful for managing mood, stress, and unhelpful thinking. Dialectical behavior therapy (DBT) adds skills for emotion regulation, distress tolerance, and improving relationships, which can be helpful for strong mood swings or intense reactions.Choosing the right approach happens together. Heather will work with each person to identify which methods fit their needs, goals, and preferences, and she adjusts strategies as progress is made. The process is collaborative and paced to what the person can use day to day.
Online therapy can make it easier to fit counseling into a busy life. It reduces travel time and can allow appointments during a work break or between errands. Some people prefer online sessions because they can join from a quieter spot or choose a shorter check-in when schedules are tight. Session formats supported here should be confirmed before booking, so clients know which options are currently offered and can plan sessions that fit their routine.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
15+ years
Credentials
West Virginia
Languages
English
Frequently asked questions
What concerns does Heather commonly address?
She helps people with stress, anxiety, depression, addiction, trauma, relationship and intimacy issues, parenting strain, ADHD, bipolar challenges, coping with life changes, and related matters.
What is her therapeutic style like?
Her style is straightforward and client-centered, focusing on the person's goals and practical steps. She blends talk, skills practice, and reflective exercises.
What experience does she bring to sessions?
She has 15 years of experience across school counseling, mental health counseling, and substance abuse settings, including running addiction treatment programs and case management for people with schizophrenia.
Where is she based and what credential does she hold?
She is based in West Virginia and holds the LPC credential, Licensed Professional Counselor.
Which languages are supported for sessions?
Sessions are offered in English.
Can people outside the United States work with her?
International clients are not currently accepted.
How are fees and payment handled?
Cost varies with location and therapist availability and sessions use a subscription that can be canceled at any time.
How do I begin working with Heather?
Choose the Start Therapy button, complete the short matching questionnaire, and schedule according to therapist availability.